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Your Always Open Customer Contact Centre

Inbound Customer Service by Phone, Text, Chat, Email and Social

Connect offer bespoke contact centre solutions that support your key business objectives, with our outsourced, inbound Customer services. We work as an extension of your business and professionally handling your customer queries just as you would, when you can’t.

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Enhance Your Customer Service Experience with Connect

We know that all your customers are important, and with a growing business comes an ever-increasing customer base. As your inbound query volumes increase, so does the pressure on your valuable business resources. Your customers deserve experienced, reliable and skilled customer services of the highest quality, and we are here to help with just that.

We offer a multi-channel customer handling service, from call handling to social media monitoring. Our flexible contact centre services mean that you can scale your operation depending on seasonal demand. Connect will allow you to focus on your business, while we take care of your customers.

Customer service


Out of Hours

Charity Call Handling Bureau

Mail Order


Crisis Management


Product Recall

Enhance Your Customer Service Experience


Quicker Response


More Queries Answered


Cost Saving

Our Engagement Services

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Not sure? We are so confident we can both improve your customers experience, and save you money that we will offer potential new clients a free trial, so with absolutely nothing to lose, why not engage with us today.