Your Always Open Customer Contact Centre
Inbound Customer Service by Phone, Text, Chat, Email and SocialConnect offer bespoke contact centre solutions that support your key business objectives, with our outsourced, inbound Customer services. We work as an extension of your business and professionally handling your customer queries just as you would, when you can’t.
Enhance Your Customer Service Experience with Connect
We know that all your customers are important, and with a growing business comes an ever-increasing customer base. As your inbound query volumes increase, so does the pressure on your valuable business resources. Your customers deserve experienced, reliable and skilled customer services of the highest quality, and we are here to help with just that.
We offer a multi-channel customer handling service, from call handling to social media monitoring. Our flexible contact centre services mean that you can scale your operation depending on seasonal demand. Connect will allow you to focus on your business, while we take care of your customers.
Customer service
Overflow
Out of Hours
Charity Call Handling Bureau
Mail Order
Ecommerce
Crisis Management
Helplines
Product Recall
%
Quicker Response
%
More Queries Answered
%
Cost Saving
Our Engagement Services
Inbound Call Handling
Review Moderation
SMS & Email Services
Online Chat & Support
Social Media Engagement
Multichannel Engagement
Start your conversation
Not sure? We are so confident we can both improve your customers experience, and save you money that we will offer potential new clients a free trial, so with absolutely nothing to lose, why not engage with us today.